Política de Privacidade
We (also referred to as "We," "Us," or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store information submitted through the https://lumevenceranca.com website (the Lume Vencerança).
The following principles apply:
We want you to make informed decisions about how your Personal Data is used and processed. We use various methods to provide relevant information and, where specific details are needed, we will share them at the appropriate time. We're happy to answer any questions you may have about applicable legal limitations.
1. O Escopo?
This policy describes the Personal Data that Lume Vencerança collects about individuals, and how that data is processed, shared with third parties, and protected.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is someone who can be directly identified, or identified through a combination of additional information we hold or have access to.
"Processing" refers to any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for a general adult audience and are not designed for use by anyone under 18. We do not knowingly seek or collect information from individuals under 18, nor do we knowingly permit them to use our services. If we become aware that we hold information relating to a minor, we will delete it as promptly as possible.
2. What Personal Data We Hold About You
When you access our Services, channels, or website, we collect Personal Data. In some cases, we request it directly from you. In others, we collect it through analysis of how you use our Services or support channels, or by receiving your information from third-party partners.
3. There is no requirement to disclose personal information to the company, nor any consequences for choosing not to do so.
Você não é obrigado a nos fornecer dados pessoais. No entanto, em determinadas circunstâncias, a ausência dessas informações pode nos impedir de oferecer os Serviços ou de permitir o acesso ao site.
4. What types of personal data do we collect? When you visit our website, we collect the following personal data from you:
This includes records of your online activity and traffic data — such as your IP address, access dates and times, browser type, language settings, software error logs, and device information. This data is non-personal and cannot be used to identify you.
Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.
Personal data you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the Company for the purposes described in this section, in accordance with the applicable legal basis for each purpose.
Without a valid legal basis, the Company is not permitted to process your Personal Data. The legal bases on which the Company may rely to process your Personal Data are as follows:
- You have provided consent for the processing of your Personal Data for one or more purposes. This applies when you submit personal information through the Site for transfer to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests — for example, to improve Our Services or defend legal claims.
- Processing is required to comply with a legal obligation.
Contact us by email for more details about the processing carried out to safeguard legitimate interests.
Below is a list of the purposes and legal bases we may rely on when using the Personal Data you provide to us.
Escopo, Base Legal
1. Upon your request, we may share your personal data with third parties to facilitate access to digital trading.
You have provided consent for your Personal Data to be processed for one or more purposes.
2. To respond to your requests, questions, or concerns. Personal Data is required to address any questions you may have about the Services.
Processing must be carried out where it is necessary to serve the legitimate interests of the Company or those of a third party.
3. Personal data is processed to meet applicable legal, judicial, or administrative obligations.
Processing is required to meet legal obligations.
4. We may use personal data to improve our Services. This includes crash reports and malfunction data collected in connection with the Services.
Processing is necessary to support the legitimate interests of the Company or those of a third party.
5. To prevent fraud and misuse of Our Services
Processing of personal data may be necessary to serve the legitimate interests of the Company or a third party.
6. To carry out and manage activities aligned with the requirements of Our Services. This includes back-office functions, business development activities, strategic decision-making, and oversight mechanisms.
Processing is required to serve the legitimate interests of the Company or those of a third party.
7. We use analytical techniques, including statistical analysis, to support decision-making across a range of matters.
Processing is required to support the legitimate interests of the Company or those of a third party.
8.
We may process your Personal Data to protect our rights, interests, and assets — or those of third parties — in accordance with any applicable laws, regulations, agreements, terms, or policies.
This includes establishing and defending legal claims where necessary.
Processing is required to serve the legitimate interests of the Company or those of third parties.
6. Transferência de Dados Pessoais a Terceiros
The Company may share Personal Data with third-party service providers, including hosting providers and IP address storage services, as well as platforms used to analyze user experience.
You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will share the Personal Data you have provided to us with those platforms. Your Personal Data shared in this way is subject to the privacy policies of the respective trading platforms, and may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners to support the development and improvement of products and services offered to its clients.
Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.
The Company may also share Personal Data with potential investors, acquirers, or creditors of the Company or any other group entity in connection with a prospective transaction — including the transfer or sale of assets — or as part of any merger, restructuring, consolidation, or insolvency proceeding involving the Company or any other entity within the group.
7. Cookies and Third-Party Services
We may use third-party services, such as advertising providers or data analytics companies, on our site. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit or access the site. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalize products and services that may be relevant to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and remain active only until you close your browser. Others are persistent cookies, which remain on your device for a set period after the browser is closed. Persistent cookies help the site recognize you as a returning user and allow you to resume access without starting over.
Tipos de Cookies:
They may be used by us based on their purpose:
1. Essential cookies only
These cookies are necessary to access the features you request and navigate our site. They enable your device to download and transmit data, allowing you to browse, use site features, and return to previously visited pages.
Cookies collect personal data — such as your username and the date of your last access — to verify that you are logged in to the website. They are deleted automatically when you close your browser (session cookies).
2. Cookies de Funcionalidade
Cookies recognize you each time you visit our site and save your preferences and settings.
Cookies collect personal data such as your username and last login date to verify your active session. They are deleted when you close your browser (session cookies).
3. Cookies de desempenho
We use cookies to collect statistical data on site performance and to run analytics that help us improve your experience.
Cookies store anonymous data not linked to any identifiable individual. Some cookies are removed when you close your browser; others have no expiration date.
Cookies are blocked or removed
To block or remove cookies, update your browser settings. The links below will guide you through the process in the most widely used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that disabling cookies may cause certain features or functions of the Site — or all of them — to not work as intended.
ONLINE TRACKING NOTICE
This service does not support Do Not Track signals.
8. Retenção de dados pessoais sobre Você
We retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, or regulatory requirements.
Your information will be shared with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for an additional 12 months.
We regularly review the Personal Data we hold to ensure it is not retained beyond what is necessary.
9. Transfers of personal information to a third country or international organization
Your personal data may be transferred to other countries or shared with international organizations outside your country of residence. The Company takes all necessary measures to protect your personal data and ensure you can exercise your rights and access effective legal remedies.
These protections and safeguards apply to all residents of the EEA (European Economic Area).
- Transferência de dados pessoais para um país terceiro ou organização internacional reconhecida pela Comissão Europeia como detentora de nível adequado de proteção, nos termos do artigo 45(3) do Regulamento 2016/679 do Parlamento Europeu e do Conselho, de 27 de abril de 2016 (o "GDPR").
- A transferência é realizada ao abrigo de um acordo juridicamente vinculante e executável celebrado entre entidades ou autoridades públicas, nos termos do Artigo 46(2)(a).
- This transfer was carried out in accordance with the Standard Contractual Clauses for data protection adopted by the European Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the European Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your personal data when transferred to third countries or international organizations. To request this information, contact us at: info@lumevenceranca.com
10. Segurança de Dados Pessoais
We take appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained without failure. We are not liable for any non-material, incidental, or consequential damages arising from the use or disclosure of Personal Data, including Personal Data disclosed due to transmission errors, unauthorized third-party access, or any other cause beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. We cannot control the level of security applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of Personal Data you transmit to us via the internet.
11. Links to Third-Party Websites
Links to third-party websites and applications are made available on this website. These sites and applications are not under the Company's supervision, and we are not responsible for how they collect or handle Personal Data. This Policy does not apply to actions taken through such sites or applications.
Before accessing or using any third-party site or application, we recommend reading its privacy policy. Exercise caution when sharing Personal Data with any third party.
12. Modificações nesta Política
When accessing any third-party website or application, review their privacy policy before use. Share only the personal data they strictly require.
13. Your rights regarding your personal information
You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete any Personal Data we no longer need. You may also restrict the scope of how your Personal Data is processed.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, send an email to the address below.
Right of Access
We may verify the accuracy of the Personal Data we process about you. If so, you may access that Personal Data.
We will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided electronically upon request.
The right of access to Personal Data must not conflict with the rights and freedoms of third parties. If a request would be harmful to another person's rights or freedoms, we may refuse or limit our ability to fulfill it.
Right to Rectification
We have the right to correct inaccurate Personal Data. You have the right to require that any incomplete Personal Data about you be rectified, taking into account the purpose of the processing.
Right to Erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds specific to your situation, to the processing of Personal Data about you based on legitimate interests pursued by us or a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims.
Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another individual, or on grounds of substantial public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to review the Personal Data you have provided to us.
You may request that your Personal Data be transferred directly from us to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure, and does not interfere with the rights or freedoms of third parties.
Right to Object
You may object at any time to the processing of Personal Data about you based on legitimate interests pursued by us or by third parties, including profiling based solely on those interests. Where we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defense of legal claims, we may continue to do so.
With respect to direct marketing, you have the right to object at any time to the processing of your Personal Data for that purpose.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with the competent supervisory authority.
A complaint may be submitted to a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights with respect to your Personal Data as set out in this section 13.
We will provide the information requested under the rights set out in section 13 within one month of receiving your request. Where necessary, depending on the nature and volume of requests, this period may be extended by up to two months. We will notify you of any extension within one month of receiving your request, along with the reasons for it.
Subject to the provisions of section 13, information provided in response to the exercise of your rights will be made available free of charge. If a request is unfounded or excessive, particularly where requests are repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or communicating the action taken, or we may decline to act.
If we have reasonable doubt as to the identity of the person submitting a request, we may ask for additional information to confirm it.